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 Manager, Benefits / Health Welfare $150k + Bonus 
Location: White Plains, NY
Contact: Mark Allen
Summary
Position Title: Manager, Employee Benefits $150,000 + Bonus (+ / -) Date: March 2008
Organization/Location: Headquarters / White Plains, New York
Reports To: Director, Global Benefits
Part 1: Describe the Position
Summary:
This position is responsible for the design, administration and delivery of COMPANY’s employee benefits plans. Although global in scope, primary responsibilities will encompass managing a complex US portfolio covering approximately 18,000 employees, a small portion of which are covered by collective bargaining agreements.
This position is responsible for the design, administration and delivery of all US risk benefit plans: medical, dental, life and LTD, FSA, post retiree medical and various employee-paid voluntary plans. Day to day administrative responsibilities will entail managing participant claims issues and appeals, resolving data errors sent to and from vendors, monitoring plan budgets and monthly cash flow, supervising annual open enrollment, and managing all other details required of a full-service benefits function operating in a large-scale corporate setting.
This position will be a key resource to supporting M&A activity, working closely with Corporate Development, Finance and Legal to identify employee benefit issues, run side-by-side comparisons, quantify cost differentials, and help identify legal and labor issues that may arise in any acquisition or divestiture.
In addition to managing the day to day operations, this position is expected to achieve improvements to overall plan efficiencies – ranging from improved funding solutions, cost reductions, improved financial transparency and greater online employee self service.
A) List the essential functions and major activities in order of their importance.
During his/her first year, the candidate will learn the current landscape of all plans and administrative architecture, identifying gaps, and design a multi-year plan for change, with implementation beginning in ’09
Liaise with HRIS/IT, benefits administration dept. and field HR staff to ensure accuracy and timeliness of eligibility updates and payments.
Lead the annual open enrollment process from both a systems and participant perspective – ensuring timeliness and accuracy of data interfaces to vendors, clarity of participant communications – both written and electronic, and production timelines are met.
Analyze plan value and plan costs against market competitors. Insure COMPANY plan offerings meet specified targets. Work with outside consultants, coordinate RFPs, manage contract negotiations and supervise vendor selection of benefit programs.
Part 2. Describe the Person
A) Minimum professional and educational background desired (include years of experience).
Ideal candidate has 10 or more years of benefits administration in a corporate setting. Ideal candidate holds the CEBS or CBP credential. Must be proficient in Excel, Word, PPT and benefits HRIS systems is essential, as is a thorough understanding of ERISA, HIPAA, FMLA, COBRA and IRS tax rules governing tax qualified plans.
B) Describe the most important competencies required of the individual.
• Customer focus skills: Successful candidate works to listen to and understand customers. They translate the voice of the customer into business improvements through the development, update of processes and services, and actively foster an atmosphere that encourages customer responsiveness, measuring their success by the amount of value provided to customers. They consistently search for ways to improve customer service. They ensure a level of customer service that differentiates COMPANY from the competition.
• Collaboration and Team Work: Successful candidate is a skilled professional capable of building relationships up, down, across the value centers, and within headquarters. They readily collaborate with others. They facilitate the effective interaction and contribution of co-workers and external partners. They utilize the optimal level of collaboration to accomplish work and appropriately involve others in decisions and plans that affect them.
• Effective Communication: Successful candidate effectively conveys ideas and messages both formally (presentations) and informally, in speaking and in writing. They deliver clear, concise, accurate, articulate and persuasive written and oral messages, supplying supporting facts as necessary and are adept at tailoring their communication to their audience.
• Strategic Business Perspective: Successful candidate works to prepare the organization for the future by maintaining a strategic perspective on the business. They constantly monitor the effectiveness of the organization and scan the environment to identify information critical to long-range planning. They use this data to develop sustainable strategies that differentiate COMPANY from the competition.
• Prioritization and Planning: Successful candidate will effectively manage multiple tasks to complete complex projects. They are organized and efficient, and able to define objectives, sequence, timeline, interdependencies and contingencies for projects or initiatives, maximizing time and resources and overcoming obstacles. Candidate has strong project management, and time-management skills. Candidate prioritizes effectively and has a proven ability to handle a very heavy workload.
• Driving Change: Successful candidate will operate as a change agent and will not accept the status quo – they will continually seeking innovative ways to operate. They do not simply accept change – they drive it, championing new ideas and initiatives and creating an environment that supports innovation.
• Influence: Successful candidate will have superior influencing and negotiating skills. He/she can motivate others towards business goals, using a range of influencing skills and strategies, as the situation requires. They recognize personal agendas and can show how these align with the organization’s goals, enabling them to build a compelling case for ideas and initiatives and gain the commitment of others.
• Self Development: Must be interested in new experiences and approaches. Must be open to new ideas and continuously seek to increase knowledge and actively develop their skills.
• Process Improvement: Must understand the role of processes within the formal structure of the organization. Candidate must create lasting institutional value through superb enduring processes. The candidate must be skilled in the discipline of process design, measurement and improvement.
• Talent Development: Successful candidate shapes roles and assignments in ways that leverage and develop people’s capabilities. He/she helps others identify and prioritize their development objectives. He/she provides feedback, coaching and guidance where appropriate to enhance others’ skill development. He/she identifies required capabilities and skill gaps within own organizational area. He/she promotes sharing of expertise and a free flow of learning across the organization.
Desired Experience
COMPANY has a long and complex history as a corporate holding company in a multitude of different industries. The Manager must possess the stamina and consultative skills necessary to quickly grasp and take ownership of the complexities associated with COMPANY’s legacy plans, liabilities and constituents.
The successful candidate is a self starter and is self motivator
The Manager will have one direct report.
Approximately 30% travel may be required. (Reference # MEAbenwp)
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